Examples of how we’ve supported change-makers to elevate their impact.
For specific case studies relevant to your organisation, please contact us.
Recent projects
Evaluating Victorian courts’ first Self-determination Plan: Measuring change and impact for First Peoples.
Court Services Victoria - Dhumba Murmuk Djerring Unit
Key activities: Program Logic | Evaluation Framework | Program Evaluation
Improving patient and carer support through a targeted audience strategy.
PanKind (Pancreatic Cancer Australia)
Key activities: Audience Strategy | Customer Journey Mapping
Uplifting supporter experiences for a conservation leader.
WWF
Key activities: Supporter Experience Optimisation | Ideation Sprints
Defining a customer experience framework to support multi-channel engagement.
Melbourne Convention Bureau
Key activities: Customer Experience Framework | Customer Research | Personas | Customer Journey Mapping | Service Blueprinting
Developing a strategy and roadmap to deliver continuity of care in the home, independent retirement living and residential aged care.
Uniting AgeWell | Three6
Key activities: Customer Research | Service Strategy | Social Innovation
Uncovering data dependencies and user expectations to uplift essential digital services.
Transport Victoria | WA Department of Main Roads | Symbiote
Key activities: UX Research | Customer Experience Optimisation
“I’ve worked with Gyongyi on multiple design sprints and always find her to be a great fit for us as a purpose-driven organisation. She’s warm, respectful and genuinely curious. What stands out most is her thoroughness - she always takes the time to fully understand our business problem, ensures everyone is engaged, and keeps us focused on solving the right problem.”
— Senior Manager, Supporter Experience, WWF
Want to learn more? Let’s chat about how we can help you.
Due to client confidentiality, we do not showcase detailed examples of our work online. For examples of recent work or specific case studies relevant to your organisation, please contact us.