Engage with your audiences so you can grow your impact.
We help social impact organisations of all sizes understand their audiences, competitors and opportunities.
We believe that customers, communities and stakeholders hold deep knowledge and expertise based on their lived experience.
Our research services reflect the need of for-purpose organisations to engage more closely with the communities they work with and better understand opportunities for support.
We focus on ethical research practice, uncovering actionable insights and helping community perspectives inform decision-making and investment for greater impact.
Actionable research for impact.
Ethical, human-centred research research and engagement.
We provide bespoke research services to help you engage with customers, communities and stakeholders to identify opportunities, define direction and create confidence in next steps.
All our research services are bespoke, and we work with you to understand your goals and collaboratively define an approach that is ethical, inclusive and robust. We focus on delivering actionable insights and recommendations, and can deliver findings in a range of formats based on your goals.
We leverage qualitative, quantitative and ethnographic methods and can help you:
uncover customer or user behaviour, painpoints and priorities
identify audience segments and personas
test early stage product ideas for desirability, viability and feasibility
assess the usability of websites, apps and digital products
engage and consult with stakeholders and communities on a particular issue, idea or initiative
explore opportunities, delivery models and broader trends in a sector
Are you looking for answers? Get in touch for a no-obligation discussion.
Climateworks Centre | Understanding audience archetypes to inform the organisation’s audience engagement, advocacy and impact communications strategy
Court Services Victoria - Dhumba Murmuk Djerring Unit | Assessing desirability and feasibility to guide solution design for innovative Koori court initiatives
Kids First Australia | Establishing desirability and viability to inform investment and design of respectful relationships education products
Check out the full list of projects we’ve supported.
Project highlights
“My team at Climateworks Centre worked with Gyongyi when undertaking our audience research, and she was a joy to work with. Gyongyi was able to build great rapport with stakeholders, gain invaluable insights from institutional knowledge and draw it all together into clear and highly useful recommendations that will be relevant across the entire organisation, not just our small team. Gyongyi was highly insightful, a wonderful communicator and strategic thinker, and a delight. I wouldn't hesitate to recommend her.”
— Communications Lead, Climateworks Centre
Get the insights you need to deliver the outcomes you want.
Let’s chat about how we can help you.