Define, create and measure your impact, all in one place.
Strategy, customer experience and evaluation support to grow your impact.
Demonstrate the impact and effectiveness of your programs, strategies and initiatives so you can improve, grow and secure funding for the future.
We specialise in qualitative and mixed methods and can help with:
Program logic or theory of change development
Program audits and reviews
Evaluation framework design
Data collection, analysis and reporting
Full service evaluation
Evaluation
Engage with customers, communities and stakeholders to define direction, opportunities and impact to inform decision-making and investment.
We leverage qualitative, quantitative and ethnographic methods and can help with:
Customer research
Discovery and UX research
Stakeholder and community engagement
Bespoke deep-dive research projects
Research
Facilitate critical conversations to define a clear vision, create alignment and identify actionable pathways to achieve meaningful change.
We specialise in guiding senior leaders and interdisciplinary teams through strategic and innovation processes and can help with:
Audience and customer strategy
Product and social innovation
Sustainable business model design
Strategy
Collaborate with customers, communities and stakeholders to innovate, implement and optimise solutions that increase engagement, reach and impact.
We can help you with:
Customer journey mapping
Customer experience frameworks
Client and supporter experience optimisation
Service and digital optimisation
Design and ideation sprints
Customer experience
“My team at Climateworks Centre worked with Gyongyi when undertaking our audience research, and she was a joy to work with. Gyongyi was able to build great rapport with stakeholders, gain invaluable insights from institutional knowledge and draw it all together into clear and highly useful recommendations that will be relevant across the entire organisation, not just our small team. Gyongyi was highly insightful, a wonderful communicator and strategic thinker, and a delight. I wouldn't hesitate to recommend her.”
— Communications Lead, Climateworks Centre
Ready to collaborate?
Contact us to explore options that meet your needs. Check out some of the recent projects we’ve supported for examples of our work.