Define, create and measure your impact, all in one place.
We help social impact organisations of all sizes grow, increase their reach and deliver better for the communities they serve.
Facilitate critical conversations to define a clear vision, create alignment and identify actionable pathways to achieve meaningful change.
We specialise in guiding senior leaders and interdisciplinary teams through strategic and innovation processes and can help with:
Audience and customer strategy
Product and social innovation
Sustainable business model design
Find out more about our strategy services, including our Vision-Outcome Accelerator for social enterprises and growing mission-driven organisations who are looking to evolve or scale.
Strategy
Collaborate with customers, communities and stakeholders to innovate, implement and optimise solutions that increase engagement, reach and impact.
We can help you with:
Customer journey mapping
Customer experience frameworks
Client and supporter experience optimisation
Service and digital optimisation
Design and ideation sprints.
Find out more about our customer experience services, including our focused Customer Strategy Sprint, where we identify immediate, tangible improvements and longer term opportunities that you can put into action.
Customer experience
& service design
Demonstrate the impact and effectiveness of your programs, strategies and initiatives so you can improve, grow and secure funding for the future.
We specialise in qualitative and mixed methods and can help with:
Program logic or theory of change development
Program audits and reviews
Evaluation framework design
Survey design
Data collection, analysis and reporting
Full service evaluation
Find out more about our evaluation services, including our Outcomes Blueprint and Impact Coach programs, where we provide just the right flexible support to help you track your impact in-house.
Evaluation
Engage with customers, communities and stakeholders to define direction, opportunities and impact to inform decision-making and investment.
We leverage qualitative, quantitative and ethnographic methods and can help with:
Customer research
Discovery and UX research
Stakeholder and community engagement
Bespoke deep-dive research projects
Not sure what you’re after? Book a chat to discuss how we can help you or find out more about our research services.
Research
“My team at Climateworks Centre worked with Gyongyi when undertaking our audience research, and she was a joy to work with. Gyongyi was able to build great rapport with stakeholders, gain invaluable insights from institutional knowledge and draw it all together into clear and highly useful recommendations that will be relevant across the entire organisation, not just our small team. Gyongyi was highly insightful, a wonderful communicator and strategic thinker, and a delight. I wouldn't hesitate to recommend her.”
— Communications Lead, Climateworks Centre
Ready to collaborate?
Contact us to explore options that meet your needs. Check out some of the recent projects we’ve supported for examples of our work.
Have an urgent query and can’t find a time that suits? Email us and we’ll make it happen!