Bridge the gap between aspiration and impact through research, strategy and service design.
Flexible support for complex challenges.
We provide flexible consulting and implementation support for changemakers and mission-driven organisations to create better outcomes for people, communities and society.
We’re here to address your service, customer experience and evaluation gaps - injecting momentum, dismantling roadblocks and fast tracking success.
We work with you to help define a clear path forward, craft practical and meaningful solutions and demonstrate your impact.
We leave you more confident and better equipped to continue to drive change, for the better.
What we can help you with.
Evaluation
Demonstrate the impact and effectiveness of your programs and strategies so you can improve, grow and secure funding for the future.
Research
Capture customer, stakeholder and community feedback, validate ideas and opportunities, and map complex systems so you have the evidence and understanding to inform decision-making, investment and program design.
Strategy
Facilitate critical conversations to define a clear vision, actionable pathways to get there and solutions that move beyond conventional trade offs to deliver broad value for customers, the organisation and the wider community.
CX & Service Design
Collaborate with customers, communities and stakeholders to innovate, implement and optimise solutions that increase engagement, reach and impact.
Who we work with.
We partner with purpose-driven organisations to create, embed and measure change. Check out some of the recent projects we’ve supported.
“Gyongyi is a master of unpacking complex audience engagement challenges and providing organisation leaders with a clear map of actionable solutions to cut through the noise. Working with Gyongyi is a bliss. She provides a balance between strategic insight but is also able to help implement and measure the change.”
— Marketing Manager, Melbourne Convention Bureau
Looking for support? Let’s chat.
No challenge is too big or small. Whether you’re looking for specific advice or a sounding board to explore potential options to move forward, we can help.